Audio is out of sync

~ 0 min
08-05-2023 00:11

Audio is out of sync

The audio being out of sync can be either server side (our end) or your end.
When it is server side, it will be an issue with an individual channel, or a few channels.
If it is your side, it is likely to be all channels.

What to do if a channel is out of sync server side?

Contact us and let us know! Use the live chat:  https://nv-media.co.uk/live-chat

What to do if it is your end?

==FIRESTICK AUDIO SYNC ISSUES== Please follows the below steps: •

  • Go to Settings on your Fire TV
  • Select Display and Sounds
  • Select Audio
  • Select AV Sync Tuning.
  • When audio and video are in sync, every bounce of the on-screen ball happens at the same time as a flash and a click tone.
  • To make adjustments: Use the right and left buttons on your Fire TV remote.

  • Additionally, if the above does not improve Audio Issues, please set Surround Sound option to PCM using the following Steps: 
  • Go to Settings
  • Select
  • Display & Sounds
  • Select Audio
  • Select Surround Sound • Select PCM

(Android / Firestick): Trying another app:

Ensure you are using our latest software, currently recommend is Smarters v3. See setup guides for instructions here: Firestick  Android

Try setting up another media player, such as VLC. You can learn how by clicking here:

 

Tags: audio, delay, of, out, sync
Average rating 3.25 (4 Votes)

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